LEGAL
Privacy Policy
Privacy Policy
Last updated: June 26, 2026
Privacy Practices
1. Introduction
Positive Storage is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you use our services.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, and ZIP code. Additionally, we gather booking and payment information, communication history with our AI agents and team members, and standard website usage data.
3. How We Use Your Information
The information we collect is used to process bookings, deliver our storage services, and communicate with you about your reservations. We also use this data to send service updates, comply with legal obligations, and continuously improve our customer experience.
4. Information Sharing
We do not sell your personal data. We share your information only with trusted service providers - such as our booking platforms, Stella and CC Storage, and our payment processors - and as strictly required by law.
5. Data Security
We implement robust security measures to protect your customer data, including industry-standard encryption, secure transmission protocols, and strict internal access controls.
6. Your Rights
You retain the right to access your personal information, request the correction of any errors, and ask for the deletion of your data. You may also opt-out of marketing communications at any time.
7. Cookies and Tracking
Our website utilizes cookies, analytics, and similar tracking technologies to enhance user experience, analyze site traffic, and understand how visitors interact with our services.
Our services are not directed at, nor do we knowingly collect personal information from, children under the age of 13.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at our discretion. Should material changes occur, we will notify our customers accordingly.
9. Contact Us
If you have any questions regarding these privacy practices, please contact us via email at [email protected] or call us at (888) 880-6683.
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